Terms of service

Terms of Service

Welcome to Vertex Pet. By accessing or using our website, you agree to be bound by the following terms and conditions.

1. General Conditions
We reserve the right to refuse service to anyone, for any reason, at any time. Prices for our products are subject to change without notice.

2. Products and Pricing
All products are subject to availability. We reserve the right to discontinue any product at any time. Prices displayed are in USD and do not include applicable taxes unless stated otherwise.

3. Orders and Payment
By placing an order, you confirm that all information provided is accurate and complete. We accept major credit/debit cards and PayPal. Orders are processed once payment is confirmed.

4. Shipping
Please refer to our Shipping Policy for delivery times and costs. We are not responsible for delays caused by shipping carriers or customs.

5. Returns and Refunds
Please refer to our Return Policy for details on damaged or defective items.

6. Intellectual Property
All content on this site — including text, graphics, logos, and images — is the property of Vertex Pet and may not be used without written permission.

7. Limitation of Liability
Vertex Pet is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Changes to Terms
We reserve the right to update these Terms of Service at any time. Continued use of the site after changes constitutes acceptance of the new terms.

9. Contact
For questions about these Terms, contact us at support@vertexpet.shop